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Maximum Solutions offers a variety of training solutions for our clients to ensure successful use of the MaxEnterprise and MaxSolutions Online applications. Training may be provided in telephone, virtual and onsite formats. The following types of training sessions are available:
Introductory training (for new clients)
Refresher training (for new hires)
Supplemental training (for new modules)
Train-the-trainer sessions
Comprehensive summaries are provided at the conclusion of each training session, and are included in the price of training. Supplementary services (i.e., data entry, database analysis, etc.) are available upon request (a surcharge may apply).
Phone Training
All phone training sessions are initiated by Maximum Solutions, so that toll fees are not incurred by the client. It is recommended that clients use a telephone with speakerphone functionality. For clients with multiple locations, a teleconferencing service may be used (toll fees apply).
Virtual Training
Virtual training is conducted using a web based conferencing tool. Maximum Solutions will invite attendees to the virtual training session via telephone or email (if available). Clients must have internet access to use the web based conferencing tool.
Onsite Training
Onsite training may be conducted at a client site or the Maximum Solutions corporate office. Training is available for small and large groups alike. One-on-one training is also available. Onsite training is usually conducted during daytime business hours; however, training dates and times may be adjusted to fit the needs of an organization (a surcharge may apply). Typically, pre-trip phone and virtual training sessions are conducted in conjunction with onsite training. Note: Travel and expense reimbursement will apply.
For pricing and availability, contact a Training Specialist today at 1-800-976-6646. |
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Training
The mission of the Maximum Solutions’ Training Team is to provide thorough, well-organized training sessions for every Maximum Solutions customer – whether initial training for first-time users, refresher training for existing users or follow-up training for newly hired employees.
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In pursuit of this goal, a Maximum Solutions trainer will work with each client to determine a personalized training agenda that takes into account the following: the number of modules purchased, the number of users being trained, the computer competency of the trainees and existing employee schedules.
Have you forgotten how to perform some of the frequently used functions within our software? Check out these easy and convenient step by step tutorials: |
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Why “toot your own horn”, when your clients are willing to do it for you?
Check out what our clients have said about their training and service experiences:
Bonnyville and District Centennial Centre (Bonnyville, AB)
“Maximum Solutions stands out in two key areas. They provide modern software solutions that allow people to efficiently manage recreation facilities and they provide comprehensive training that is second to none. The training seminars gave our organization an opportunity to set up bookings for our arenas, field house, climbing wall, class rooms, conference halls, indoor playground, track and wellness centre effectively, while providing a better customer experience and quality service.”
Jodie Mercier, Marketing and Sales Manager
Kankakee Valley Park District (Kankakee, IL)
“I have never been happier with a company than I am with yours. I always get treated like I am the most important client and get questions and problems handled quickly. I have never been made to feel like my questions are stupid or that I should already know the answer.”
Jennifer Ledden, Receptionist/HR/Assistant Safety Director
Shakopee Ice Arena (Shakopee, MN)
“Thanks for the great training!!! I am so amazed by the amount of options and the user-friendly features of the software.”
Josh Barrick, Arena Manager
City of Bathurst (Bathurst, NB)
“You gave a great session. We can see that you have experience approaching people with all of the information without making it seem overwhelming.”
Roger Comeau, Information Systems Analysis
Need Training?
Contact Us:
Phone: 1-800-976-6646
Email: training@maxsolutions.com
Training Team Hours
Monday – Friday, 8:00 a.m. – 5:00 p.m. (Central)
Alternate training hours are available upon request. (Note: A surcharge may apply.)
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