The MaxWeb Customer Interface gives you the ability to provide your services to your community through this web site creator. MaxWeb Customer Interfaces has proven to be a excellent product for the beginning developer to the advance web administrator.
Community members can view activity offerings (i.e. classes, schedules, fees, instructors, prerequisites, etc.), facility schedules (i.e. open gym, lap swim, public skate, etc.), and membership options (i.e. individual, family, etc.) online. In addition, all registrations, reservations, and purchases can be completed online instead of requiring a trip to the facility which these days seem harder and harder for your customer's to do.
Here are some of the things your customers can do through the internet with MaxWeb Customer Interface:
View online facility caldendars
Search for open times and make reservation requests
Register for programs and activities online
Purchase memberships
Interactive campsite booking
Maintain the individual and family information
Benefits for Management and Staff
Increase revenue. With the addition of online registration and reservation, activity offerings fill more easily and facilities will be left with less open time.
Ensure payment. Online registrations, reservations, and purchases require credit card information, so your organization is assured of payment.
Save staff time. Employees will field fewer questions and phone calls because community members now have the ability to access activity, facility, and membership information online.
Improve customer service. Community members can view activity offerings (i.e. classes, schedules, fees, instructors, prerequisites, etc.), facility schedules (i.e. open gym, lap swim, public skate, etc.), and membership options (i.e. individual,family, etc.) online. In addition, all registrations, reservations, and purchases can be completed online instead of requiring a trip to the facility.
Benefits for Customers
Ease of Use. Community members can view activity and facility schedules, view membership options, register for classes, reserve facilities, and pay for everything from the comfort of home.
Continuous Access. The Internet is available 24-hours a day, 7 days a week, from home or the office.
Time Savings. Activity registrations, facility reservations, and membership purchases can be completed online instead of requiring a trip to the facility.
Customer Accounts. Customers set-up their own individual/family accounts for registering online. After their first visit all the customer needs to do is login to retrieve their information.
Helpful Information. Facility users can double-check practice and game times, dates, and locations. Activity participants can double-check program times, dates, and locations, etc.
Viewing Schedules and Reserving Facilities
Customers can view daily, weekly and monthly calendars to see what is going on at your facilities
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Customers can search for times to rent and
send that request to the facility's staff
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Online Activity Registration
Customers can and register for programs online. Sign-up for multiple programs and only make one payment. No per transaction fees!
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Customers can view class details, answer custom questions as well as registering anyone under their familty accounts.
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Online Membership Purchases
Customers can browse you different membership offerings and select which packages best fit their customer profile.
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Have customers sign-off on waivers, choose which family memberships to tie to different membership packages.
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Online Interactive Camp Site Bookings
Customers can view acutal campsites on a interactive map which can be sorted by the ammenities offered.
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Customers can get a first hand look at the campsite they are reserving to ensure better customer satisfaction.
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